Jen K

Our A/C unit went out on a mid 90 degree week. I spent an entire day calling around to get estimates. My last call was to Air Source 1. I had never heard of them or of the brand Rheems. Tim was able to make it to my house within a couple hours of the call. He was knowledgeable and efficient on his estimate. He didn't try to sell me anything I didn't need. He had the lowest quote out of the other four outfits I saw that day. Some were quoting $900-$1000 more than Air Source 1. I based my decision on reviews of his customers and my gut feeling that they were experienced on installation and also backed their product. They were able to install the following morning. Mind you, this is on one of the hottest days of the week, and most likely one of their busiest! Our two installers Jake and Dan were super knowledgeable and had a great system going to knock the job out. My 11 year old son happens to love anything mechanical. He loves to learn about how things work and loves to see things when they are taken apart. He watched Dan, who was outside working on the new unit. Dan was amazing with him. So patient and he explained step by step what he was doing and why. He went above and beyond what was expected of him. It meant the world to me and my son that he didn't just ignore him or seem annoyed. Amazing customer service. I will definitely continue to use them in the future and I'll spread the word about their quick service and efficiency.

Key Stats

The Company Committed To Excellence

  • 100% Licensed

    Professionals
  • 100+ A-rated
    online
    reviews
  • 15+ Over 15 Years
    Serving
    Chicago, IL
  • A+ BBB Rated
    Angie's List
    Approved